Where Did My Credits Go / Took My Credits / Lost My Credits🔗
This article will help you locate any credits you have purchased within VCM Editor or VCM Scanner.
Requirements🔗
- Latest version of VCM Suite Beta (Download here)
- MPVI/RTD Device
Step-by-Step Instructions🔗
Step 1. Open VCM Editor or Scanner.
Step 2. Click the 
icon on the top menu bar.
Step 3. Click the icon again.
Note
This triggers the software to poll both your computer and the vehicle. It may take 5 - 20 seconds to complete.
Step 4. Review the Infolog for credit usage and availability (refer to image below).
Note
Ensure to have the device in question connected when pulling the Infolog.
Still Need Help?🔗
If issues persist, please contact our support team through the Help Portal.
Please include the following when contacting support:
- Screenshot or log of the error
- Your device serial number
- Vehicle year, make, and model
- Summary of the issue